Valuations
musicMagpie is for the use of UK and Channel Island Residents Only.
You are the legal owner or have permission of the owner to sell the items through musicMagpie.
You are at least 18 years old; or if you are under 18 years of age, that you have obtained your parent’s or guardian’s consent to sell your items to us for the sum indicated via our website.
Payment is made based on the value offered at the time of transaction only and is subject to CDs, DVDs and Games passing our quality checks.
All CDs, DVDs and Games are checked by our quality control team. musicMagpie will not make payment for any product delivered in the following condition: |
- Any of the original disks from the original item are missing.
- The disk in the case does not match the cover and / or sleeve notes.
- Some or any of the cover and / or sleeve notes are missing.
- The cover and / or sleeve notes OR the disk are irretrievably damaged and cannot be refurbished e.g. the disk is cracked or very badly scratched or the cover and / or sleeve notes are water damaged or torn.
- The cover, the disc artwork and/or the sleeve notes are defaced in any way.
- We suspect the product is 'non original' in any way. Please note, this matter is taken very seriously and musicMagpie reserves the right to take further action as appropriate regarding ‘non original’ recordings.
- Any Game that does not have all the original instruction booklets in addition to the original art work.
We only accept Games on the following formats, Playstation 2, Playstation 3, Xbox, Xbox 360, Nintendo Wii, Nintendo DS and PSP. Individual Games on these formats will be accepted by title, and not all game titles will be accepted, regardless of whether they are on an accepted format. For clarity we DO NOT accept PC Games.
Where items are rejected for any of the above reasons, musicMagpie’s decision is final. Users will be kept informed via email updates and by looking into the relevant transaction within their account if one or more of their items have failed quality control.
Items that fail the QA process or that have not been included in the original trade cannot be returned under any circumstances and will be recycled responsibly.
Customers do not have the right to withdraw from a transaction once we have received your items in our warehouse at which point your transaction is final. Your statutory rights are not affected.
All payments include VAT at the current UK rate.
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Postage
musicMagpie take no responsibility for damage or loss for items sent by the Royal Mail.
Customers are recommended to get proof of postage from the Post Office. If your items are lost by the Royal Mail we will assist you in making a claim for loss.
To ensure payment is made quickly users are recommended to send their CDs, DVDs or Games in as few parcels as possible. All parcels must be secured properly and appropriate packaging used.
Please ensure your unique barcode and customer number is on each package.
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Payments
All payments are made by Cheque, unless you have selected to donate the proceeds of your sale to one of our named charities, and no other alternatives are available.
It is the responsibility of the user to ensure that the registered name and address is entered correctly and accurately. If the user’s bank refuses to pay the cheque due to an error in the user name, musicMagpie reserves the right to make an administrative charge in the form of a deduction for the reissue of the cheque.
If you choose to donate the proceeds of your sale to one of our chosen charities, upon completing your sale by clicking the “complete trade” button and being presented with the confirmation page, you will not be able to change the payment method you have selected. The funds will be paid to the charity selected in accordance with our Agreement with that individual charity. Your statutory rights are not affected.
musicMagpie reserves the right to change, remove, alter and/or amend its chosen charities at its sole discretion, subject to its Agreement with each charity.
Transaction Times
The following is offered as a guide for the timescale that the transaction will take to complete:
- Royal Mail FREEPOST parcels can take up to 10 days to arrive at the musicMagpie offices and are checked by the Quality Assurance team as quickly as possible. At busy times testing can take up to 7 days to complete.
- Cheques are dispatched within 2 days of the completion of testing via Royal Mail Business Post.
- Royal Mail Business Post can take up to 7 working days to be delivered.
- Payments are posted to the address entered into the system on registration. musicMagpie takes no responsibility for delays in receipt due to Business Post or the wrong address being entered onto the system.
Regular communication will be sent via e-mail regarding the progress and status of each order or users may log onto their account and look into the order history for updates.
Usage
musicMagpie has been developed for use by members of the general public only and not by businesses, organisations, cooperatives or traders (whether sole, market or otherwise) who wish to sell single or multiple copies of the same item(s).
Businesses, charities, schools or other organisations should contact the musicMagpie's enquiries team for alternative schemes on enquiries@musicmagpie.co.uk
musicMagpie will automatically reject transactions which contain multiple items of the same title and reject repeat transactions that contain the same items that have been traded before by a user. These items will not be paid for, not returned and will be recycled responsibly.
Users should be 18 years old or have permission from a parent or guardian to use the site.
Only one account per person is allowed.
musicMagpie tries to ensure that any information provided is up to date and accurate, but we cannot be held responsible for goods offered through third parties. We will amend any inaccuracies or exclusions as soon as is practical once we have been made of aware of them.
musicMagpie SHALL NOT BE LIABLE FOR ANY SPECIAL INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, RELATING TO THE PARTICIPATION OR INABILITY TO PARTICIPATE IN THE PROGRAMME.
musicMagpie is not responsible for damages or losses that result from participating or inability to participate in the offers whether affiliate or otherwise, or reliance on or use of information, services, or merchandise provided on our websites.
The User acknowledges and agrees that musicMagpie neither endorses the contents of advertisements or third parties' Web sites, nor assumes responsibility or liability for the accuracy of material contained therein, or any infringement of third party intellectual property rights arising there from, or any fraud or other crime facilitated thereby.
musicMagpie is not responsible and assumes no liability for changes or discontinuances of service from providers which may affect offers.
In no event shall musicMagpie’s liability, either jointly or severally, exceed £20. musicMagpie however does not limit its liability for death and personal injury resulting from its negligence.
The User agrees to indemnify and hold musicMagpie, its affiliates, officers, and employees harmless from any claim, demand, expense, or damage, (including reasonable legal fees) relating to your breach of this Agreement and your posting of any material on this site.
Users Agree and expressly Warrant that prior to selling their CDs, DVDs and/or Games that they have not "ripped", digitally copied or made any other type of illegal copy of the entertainment products that the User is selling and furthermore Agree and Accept to fully indemnify musicMagpie against any potential action or action(s) whatsoever that may or may not be taken with regard to the sale of their entertainment products in relation to, but not limited too, artist rights, copyright and/ or intellectual property that might or may result from the sale of the Users entertainment products to musicMagpie.
Freekits (football kits)
All delivery dates & timescales are provided as estimates only.
musicMagpie will not take any responsibility for loss, damage or accept any liability associated late delivery of football kits.
musicMagpie is not responsible and assumes no liability for changes or discontinuances of ranges/services/type or styles of football kits which may affect the provision of football kits from time to time.
At musicMagpie’s sole discretion will a football kit be replaced for any reason.
Should any alternatives be made available, this is done at musicMagpie sole discretion and on a case by case basis, from time to time.
Personal Data
Entertainment Magpie Limited T/A musicMagpie.co.uk is committed to protecting your privacy. Please ensure that you read our Privacy Policy by clicking here. Our Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at privacy@musicmagpie.co.uk. The Information contained in our Privacy Policy makes up part of these Terms and Conditions.
Once you have received your payment from musicMagpie we will send you a user survey to complete.
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